Integrated
Marketing Communications: A single voice brings energy to the
Yazaki brand.
Situation:
Yazaki North America
is an important supplier of automotive wire harnesses and related
components to both transplant and domestic OEMs. The company
has not, however, been well understood in terms of its broader
focus on electronic technologies, vehicle infrastructure design
and advanced in-vehicle networks. The perception of Yazaki as
a “wire harness” supplier was seen as a detriment
to growth and a factor encouraging commoditization of company
products.
Goal:
Reposition Yazaki in a manner more consistent
with company technical competencies, business goals and long-term
marketing strategies.
Strategy:
Smith-Winchester launched a branding initiative
positioning Yazaki as a leading provider of advanced automotive
power and data solutions. The planning process identified customer-valued
deliverables and corresponding client competencies, yielding
the development of new positioning (Advanced Power and Data
Solutions.) A new tagline (All Systems
Go!) and re-crafted core brand messages, and a graphic standards
guide to facilitate
consistency of brand presentation. Finally, new branding elements
were applied to an integrated array of marketing communications
tools, including print advertising, radio and TV spots, capabilities
literature, trade-show exhibits, website and electronic sales
aids.
Results:
Research conducted after 12 months showed
significant increases in awareness/recognition scores among
target audience members. These gains were broad based, reflecting
ad recall, trade-show exposure and website visits. Showing
especially strong improvement was the association of Yazaki
with “Innovation Technology” and strong “Customer
Service.”